Category Archives: Brand management

Transparency, engagement and social media: fulfilling a need

The author, who has worked on the internet since 1990, and used social networks such as Facebook and Twitter soon after their inception, looks at how these new media can impact on branding strategies and transparency.

Also posted in branding, communications, marketing, online branding, strategy, The Journal, The Journal of the Medinge Group, vol. 5, no. 1, 2011 | Tagged , , , , , , , , , , , , | Leave a comment

Conscientious brands

What is a conscientious brand? This article explores the key features of a conscientious brand and the implications for brand management.

Also posted in branding, CSR, ethics, marketing, philosophy, social responsibility, The Journal, The Journal of the Medinge Group, vol. 5, no. 1, 2011 | Tagged , , , , , , , , , | Leave a comment

A new model for socially responsible brand management

This article is directed to brand managers interested in building models for sustainable development and conscientious consumerism. The article is a version of a paper published in the Journal of Brand Management (2011).

Also posted in consumer behaviour, CSR, design, ethics, innovation, marketing, marketing management, retail, The Journal, The Journal of the Medinge Group, vol. 5, no. 1, 2011 | Tagged , , , , , , , , , , , , , , | Leave a comment

Strategy, Teams and Momentum

Harris introduces the technique he calls a visual Mind-Map via a supporting audio file. This alternative to the conventional PowerPoint presentation allows all the key points of a talk to coexist on a single page, and personalizes the process. Harris says he sometimes begins with a blank page, filling it in with participants in an interactive scenario.

Also posted in branding, communications, consumer behaviour, The Journal, The Journal of the Medinge Group, vol. 3, no. 1, 2009 | Leave a comment

Turning Discord Into Harmony

Ultimately, change is simply what happens to us all, all of the time. The lesson is not in the amount of change we can handle, but in the way we manage that change.

Also posted in branding, communications, consumer behaviour, leadership, The Journal, The Journal of the Medinge Group, vol. 3, no. 1, 2009 | Tagged , , , | Leave a comment

Demythologizing the McElroy Memo

In 1931 a young P&G executive wrote a document which proved crucial to the formation of ideas about contemporary brand management. But attitudes about branding have since grown up around the memo’s opportunistic policies. This article deconstructs McElroy’s directives, reassessing our perspectives on how brands need to be viewed in today’s post-globalisation strategic universe.

Also posted in branding, ethics, history, marketing, marketing management, retail, strategy, The Journal, The Journal of the Medinge Group, vol. 3, no. 1, 2009 | Tagged , | Leave a comment

Saving Detroit, by Not Making the Same Old Mistakes

Detroit has not ever used a brand orientation in its automakers’ marketing strategies, and it talks of trimming brands and numbers to allow it to compete. The author believes in being more focused on brands and not losing economies of scale, and building more of what consumers want. The tools are there, such as consumer-targeted blogs, but manufacturers need to use them.

Also posted in branding, design, history, internet, marketing, marketing management, strategy, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

The Second Wave of Sustainability Hits Swedish Brands

This article introduces the argument that Swedish brands have moved beyond other countries’ positions on sustainability.

Also posted in branding, CSR, environment, ethics, marketing, social responsibility, strategy, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

An Introduction to Storytelling in Employee Branding

The real power and opportunity for using stories in organizations is in listening to stories, helping others to create their own authentic stories and making sense of the stories told.

Also posted in branding, leadership, management, relationships, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

A Participative Approach to Brand Building

The argument of this paper is a simple one: creating value for customers is an organization-wide responsibility. The author reconsiders the market orientation papers of Narver and Slater and Kohli and Jaworski and introduces the concept of Participatory Market Orientation.

Also posted in branding, management, marketing, marketing management, relationships, strategy, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

Issues and Challenges of Developing and Managing Brand Strategy in a Not-for-profit (Chartered) Body

The rules are different for chartered bodies. Not the fundamentals of brand strategy, clearly, but the processes and procedures of development and execution, as the author reveals.

Also posted in branding, management, marketing, marketing management, relationships, strategic planning, strategy, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

We the People

This paper considers the importance of employees in the process of building customer experience. It states that internal investment is rewarded with consistent, quality customer exchanges. Brand values are presented as the currency to measure the worth of exchanges between organizations and their customers. The paper concludes by presenting a case study of the mobile operator, Orange, during the period 1994–2003.

Also posted in branding, ethics, internet, management, marketing, marketing management, relationships, strategy, The Journal, The Journal of the Medinge Group, vol. 2, no. 1, 2008 | Leave a comment

Place Branding

Places—countries, regions and cities—are increasingly developing strategies for brands. This is because they find themselves in competition with each other to retain and attract talented and creative people, innovative businesses, investors and consumers. The goal: offer valuable services and meaningful experiences to those they seek to influence.

Also posted in branding, environment, history, location marketing, place branding, The Journal, The Journal of the Medinge Group, vol. 1, no. 1, 2007 | 1 Comment

Online Branding: a Definitive Guide

In the world of Web 2·0, the process surrounding vision, research, exposition and image differ slightly, even if the ingredients of brand equity remain the same. Loose vision, informal research and tapping into consumer advocacy all play a critical role.

Also posted in branding, intellectual property, internet, marketing management, online branding, The Journal, The Journal of the Medinge Group, vol. 1, no. 1, 2007, transparency, Web 2·0 | Leave a comment

Linking Vision and Values with Brand (Specifically Reputation) Management

Organizations often experience failure, either because of a flawed vision, or a shortfall of values. How then do we align internal and external communications to create sustainable competitive advantage as a route to a strong brand reputation?

Also posted in Beyond Branding, branding, CSR, environment, ethics, marketing management, relationships, social responsibility, The Journal, The Journal of the Medinge Group, vol. 1, no. 1, 2007 | Leave a comment